Question 1

How is NodrahWeb different from WATI or Respond.io?

Accepted Answer

We ship native generative AI auto-reply, not just keyword flows. Pricing starts at $19/mo vs $49+ for competitors. Onboarding takes 10 minutes vs 1-2 days. And we have first-class Arabic + Hindi + 18 Indian language support — competitors treat those as afterthoughts.

Question 2

Is this on the official Meta WhatsApp Business API?

Accepted Answer

Yes — 100% Meta Cloud API via Meta's Embedded Signup flow. No green-tick gimmicks, no MQTT scraping, no ban risk. The official path Meta itself recommends for SMBs.

Question 3

How long does Meta approval take?

Accepted Answer

Typically 24-72 hours via Meta's Embedded Signup. We provide all the templates and documentation Meta asks for, so most accounts approve on the first try. Display name approval for the WhatsApp number is a separate 1-2 day step that we walk you through.

Question 4

What languages does the AI speak?

Accepted Answer

Out of the box: English, Arabic (MSA + Khaleeji dialect), Hindi, Tamil, Telugu, Marathi, Gujarati, Bengali, Spanish, French, German, Portuguese, Indonesian, Vietnamese, Thai, and a dozen more. The AI replies in whatever language the customer writes in — no setup needed.

Question 5

What happens after my 7-day free trial?

Accepted Answer

Your account stays active but switches to read-only (you can see history, can't send new messages) until you pick a plan. We never auto-charge a card. We don't even ask for a card during trial. Pick a plan when ready — Starter $19/mo, Growth $49/mo, or Scale $99/mo.

Question 6

Can I cancel anytime?

Accepted Answer

Yes. Cancel from the Stripe customer portal inside your dashboard. Your account stays usable until the end of the billing cycle, then switches to read-only (no message loss). Refunds within 14 days, no questions.

Question 7

Is this GDPR + UK GDPR + CCPA compliant?

Accepted Answer

Yes. We're a data processor under your control. Our standard DPA template satisfies GDPR Art. 28; we co-sign within 24 hours of request. EU/UK data residency available on Scale plan. Customer-deletion-on-request via dashboard or our /api/data-deletion endpoint.

Question 8

How accurate is the AI? Won't it say weird things?

Accepted Answer

We use Google Gemini with a sandboxed system prompt scoped to YOUR business context (FAQs, products, policies). Off-topic queries get a polite handoff to a human. You can review every AI reply in your dashboard and tune the persona anytime. Across 50,000+ conversations in production, the AI's escalation-to-human rate is 4-6% — meaning it confidently handles 94%+ on its own.

Question 9

Do you support multiple WhatsApp numbers?

Accepted Answer

Yes — Growth plan supports 3 numbers, Scale plan supports unlimited. Each number gets its own inbox, AI persona, templates, and analytics. Great for multi-brand or multi-region businesses.

Question 10

Can I see a demo before signing up?

Accepted Answer

You're chatting with one right now — scroll up to the live demo widget and ask anything. Or sign up free and connect a real WhatsApp number in 10 minutes. No credit card required.

Feature	NodrahWeb	WATI	Respond.io	Trengo	Bird
Native AI auto-replyGenerative AI agent that writes context-aware replies — no flow-builder needed		partial		partial
Free tier / trial7+ day trial with no credit card; some include free messages	7-day free, no card	14-day, card req.	Demo only	14-day	Demo only
Starting priceLowest paid tier with conversational features unlocked	$19/mo	$49/mo	$79/mo	$23/agent	Custom
Annual discountDiscount on yearly billing — typical SaaS is 15-20%	17% off	10%	20%	15%	Custom
Arabic + RTL nativeDashboard, AI, templates all RTL-aware and Arabic-fluent			partial		partial
Hindi + 18 Indian languagesNative AI replies in regional Indian languages		partial	partial		partial
Official Meta Cloud APIDirect integration — no MQTT wrappers, no ban risk
Time to first AI replySignup → connected → AI replying to real messages	<10 min	1-2 days	1-3 days	1-3 days	1-2 wk
Campaign throttle (built-in)Per-WABA rate limiting to protect quality rating	50 msg/s
Team inbox with RBACMulti-agent routing, role-based access, full audit log
GDPR + data-deletion endpointCompliant with Meta deauth/data-deletion webhook contract				partial
Self-serve (no sales call)Sign up, pay, get value without a 30-min Calendly

Message type	Example	India	US	UK	Saudi Arabia
Service	Customer asks, you reply	Free	Free	Free	Free
Utility	Order confirmation, OTP	~$0.0014	~$0.004	~$0.020	~$0.011
Marketing	Newsletter, promo	~$0.010	~$0.025	~$0.050	~$0.046
Authentication	Login OTP	~$0.0014	~$0.004	~$0.020	~$0.011

NodrahWeb vs Trengo

Why teams switch from Trengo to NodrahWeb.

AI-first reply automation

Per-account pricing, not per-agent

Native Arabic + Hindi + 18 Indian languages

Self-serve trial, no card required

Compared to the usual suspects.

Pay for what you actually use. Upgrade when you grow.

Starter

Growth

Scale

One more thing: Meta bills the message fees, not us.

The honest answers.

Coming from Trengo? Our pricing is per-organization, not per-agent. Most teams save 30-60% on day one.