Last updated: July 19, 2026
Every new NodrahWeb account starts with a 7-day free trial. No credit card is required during the trial — you can cancel any time by deleting your account from Settings → Danger Zone. Nothing gets charged if you cancel before the trial ends.
Monthly subscriptions are billed on the same date each month. You can cancel any time from your dashboard — you keep access until the end of the current billing period and are not charged again.
We do not offer prorated refunds for the current month on monthly plans. If you were charged incorrectly (double charge, wrong plan tier, etc.), email support@nodrahweb.com within 14 days of the charge and we'll investigate and refund the disputed amount.
Annual plans (billed once for 12 months at a ~17% discount) are refundable within 30 days of purchase if you decide the product isn't right for your business. After 30 days, we offer a prorated refund of the unused portion when you cancel, minus a 10% administrative fee.
After your free 1,000 service conversations per month, Meta bills the WhatsApp conversation fees directly to your WhatsApp Business Account (WABA) payment method. NodrahWeb never touches those charges — we can neither refund them nor waive them on Meta's behalf. For refund questions on Meta-side charges, contact Meta Business Support directly.
Please reach out to us before initiating a chargeback with your bank — we resolve almost every legitimate refund request within 24 hours. Chargebacks incur bank-side fees that we may pass on to your account balance.
Anything unclear? Email support@nodrahweb.com or use the contact numbers in the footer — we're happy to walk through your specific situation.