WhatsApp automation for D2C brands that actually convert.
From cart-recovery to order-status to UGC reviews — let AI handle the routine so your team focuses on the 10% that needs a human touch.
What success looks like
Real outcomes, not vanity metrics.
Recover 3× more carts
AI follows up on abandoned checkouts in 5 minutes, not 5 hours — when intent is still hot.
94% of order-status questions auto-resolved
Plug in your Shopify / WooCommerce webhook; AI quotes tracking + ETA the moment a customer asks.
Templates that pass Meta first time
Pre-built templates for OOS, restock, sale, post-purchase NPS — wizard validates against Meta's policy before submit.
Use cases
Things your team will stop doing manually.
- Order status + tracking
- Cart abandonment recovery
- Restock notifications
- Post-purchase review collection
- Size / fit recommendations
- Loyalty + reward notifications
Pre-built templates
Ready-to-ship, Meta-approval-friendly.
Hey {{1}} 👋 Saw you left {{2}} in your cart. Need help deciding? Free shipping ends tonight — link to checkout: {{3}}
Your order #{{1}} just shipped 🚚 Track it here: {{2}}. Expected by {{3}}.
{{1}} is back in stock 🎉 You wishlisted it on {{2}}. Grab it before it goes again: {{3}}
Proof point
Aurora Wellness (Bengaluru D2C) recovered 3.2x more abandoned carts in their first 30 days — AI replies during peak Indian shopping hours (9-11pm) when their support team was offline.
Honest pricing
Pay for what you actually use. Upgrade when you grow.
Three tiers. No setup fees. No "talk to sales" trap. Start free, scale when ready.
Starter
For solo founders + small teams
- 2,000 AI replies / month
- 100 AI replies / day rate limit
- Connect WhatsApp numbers
- Team inbox + invite teammates
- Templates, flows, campaigns
- Webhooks & outbound events
- Email support
Growth
For growing teams + multiple numbers
- 20,000 AI replies / month
- 600 AI replies / day rate limit
- Everything in Starter
- Priority email support
- First in line for new features
Scale
For multi-region brands + agencies
- Unlimited AI replies
- No daily rate limit
- Everything in Growth
- Dedicated success manager
- Custom SLA + onboarding call
Billed monthly or annually in USD via Stripe. Cancel anytime. All plans include a 7-day free trial — no credit card.
One more thing: Meta bills the conversation fees, not us.
Every WhatsApp Business Account gets 1,000 free service conversations / month from Meta. After that, Meta charges the WABA's payment method directly. NodrahWeb never touches these fees.
| Conversation type | Example | India | US | UK | Saudi Arabia |
|---|---|---|---|---|---|
| Service | Customer asks, you reply | $0.005 | $0.010 | $0.015 | $0.010 |
| Utility | Order confirmation, OTP | $0.005–0.040 | $0.005–0.040 | $0.005–0.040 | $0.005–0.040 |
| Marketing | Newsletter, promo | $0.020 | $0.060 | $0.100 | $0.080 |
| Authentication | Login OTP | $0.003–0.025 | $0.003–0.025 | $0.003–0.025 | $0.003–0.025 |
Frequently asked
The honest answers.
What people actually want to know before signing up.
Ready to never miss a customer again?
7 days free. No credit card. Live in 10 minutes. We're a real product, not a sales call.
7-day free trial · No credit card · Cancel anytime